FAQs
FREQUENTLY ASKED QUESTIONS (FAQ)
What is WonderShop.In all about?
WonderShop.In is India’s best magic tricks & fun gift store online! At Wondershop.in, you will find many mind-blowing magic tricks, brain-boggling puzzles, mischievous jokes & insane pranks, and never-seen-before curiosities that will redefine your online shopping experience! Stuff that’s not easily available in brick-and-mortar stores is what you’ll find here. Besides, there are loads of fun things to do and incredible magic tricks to see! So it’s not just an online store, but It’s WonderFOOL!
Payments are processed by one of India’s most trusted & safest payment gateways - CC Avenues. Shipments are done in India only using one of India’s most reliable delivery partner aggregators – Shiprocket.in
What payment options do I have?
Payments are processed by one of India’s most trusted & safest payment gateways - CC Avenues. All popular payment options like UPI, credit cards, debit cards, bank transfers, and more are conveniently available for you. We do not currently offer Cash On Delivery (COD).
Does WonderShop.In store my payment card information?
WonderShop.In does not collect or store your payment information at all. Your transaction is authorized at multiple points, first by CC Avenues and subsequently by Visa / Mastercard / AMEX/ Diners Club Card / JCB Card / Cash Cards or your bank’s website directly without any information passing through us.
Can I send items as gifts to a different address?
We can dispatch your parcel to any address. While checking out, mention this address in the DELIVERY ADDRESS field. However, we do need to have your BILLING ADDRESS (where your credit/debit card is registered) to authorize your payment. Please ensure that we have both addresses. If there are any other special delivery instructions for us, please mention them too. If there are any discrepancies, we will contact you on the phone number provided.
After placing an order and paying up, what 2 emails will I receive?
The first email will be from WonderShop.In with the ORDER DETAILS. This will include your ORDER NUMBER, ORDER DETAILS (items ordered, quantities, prices), the TOTAL AMOUNT PAID and also the DELIVERY & BILLING ADDRESS details.
The second email will be from our Payment Gateway Partner – CC AVENUES. This will have the PAYMENT DETAILS (i.e. the amount you paid using your preferred payment mode) and also you ORDER NUMBER for which the payment is made.
How will the delivery be done?
Shipments are done in India only using one of India’s most reliable delivery partner aggregators – Shiprocket.in and their network of delivery partners. Stay assured that these are some of the most reputed courier services in the business.
Do we deliver / ship internationally?
No. We deliver / ship to addresses in India only. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the Delivery Address is within India.
What are the delivery charges?
Delivery is free for orders above Rs. 1000. For orders below this value, we charge a flat delivery fee of Rs. 99.
Once I place the order how many days it will take to deliver the products?
We ship orders from Mumbai. Depending on your location & payment method, the order can take anywhere between 2-7 working days to reach your doorstep.
What if the product is damaged during transit?
We take utmost care and use the best packaging material to ensure that the products reach you safe & secure in good condition. Hence there are remote chances of the product getting damaged during transit. However, in rare case if such damage occurs in transit, you can send the product back to us with a copy of the invoice and we will immediately send you a fresh product as replacement. Check our Return and Refund Policy page.
Does Wondershop.In deliver bulk orders through online payment?
Bulk Orders are better processed offline. For Special Orders / Bulk Orders (total order value exceeding Rs. 5000, please use the Contact Us page for assistance, or write to us on wondershop.in@gmail.com
However, we do export many items. For your Overseas Inquiries, please email us via the CONTACT US section as well.
